International Truck and Engine Corporation

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Warranties
All International® vehicles receive International's unparalleled level of customer support.

Service Plans

Performance PM®

Quality Service: Performance PM® ensures that your vehicle will get the best parts, premium oil and filters, and that it will be serviced exclusively by factory- trained and certified technicians. That means knowing the job is done right the first time, every time. Read More

Quality Service: Performance PM® ensures that your vehicle will get the best parts, premium oil and filters, and that it will be serviced exclusively by factory- trained and certified technicians. That means knowing the job is done right the first time, every time.

Consistency & Value: With Performance PM® you can count on outstanding service wherever you need it. And thanks to standard pricing and warranty on all parts and services, you'll get the same great savings and reliability whether you're 3 or 3,000 miles from home.

Convenience: International dealerships feature extended service hours, and because they draw from International's vast parts inventory network, the most hard to find parts are readily available.

Three Program Inspection Levels

Quick Lube (30 point inspection)

"A" Wet (71 point inspection)

"B" Wet (83 point inspection)

Click here for inspection components.

Versatility: Performance PM® can be purchased the way that's best for you: you can participate on a job-by-job basis, or you can pre-purchase and ensure low prices for an extended period of time. You don't have to make any unwanted commitments to take advantage of Performance PM®. Nor do you have to drive an International truck; all makes are eligible for the program. Additionally, Performance PM® services can be paid for by credit card, Fleet Charge® or Diamond AdvantageSM, and are also available through service contracts on new and used vehicles. Please contact your International dealer for more information.

Availability: Contact your nearest participating dealer for details.

Maintaining Your Truck is Good Business: It's no secret that preventative maintenance can add to any vehicle's life span. It minimizes costly downtime, keeps your vehicle running at its best, and maximizes your vehicle's resale value. When you don't have time to spare, however, it can be difficult to ensure that your vehicle is always checked and serviced on time. That's why, with customer satisfaction as its ultimate goal, International offers Performance PM®, the most comprehensive preventative program available.

U.S. Pricing

Service

Medium 1

Medium 2

Heavy 1

Heavy 2

Quick Lube

$159.00

$191.00

$226.00

$298.00

"A" Service

$245.00

$278.00

$313.00

$387.00

"B" Service

$298.00

$329.00

$363.00

$459.00

Canada Pricing

Service

Medium 1

Medium 2

Heavy 1

Heavy 2

Quick Lube

$170.00

$201.00

$236.00

$315.00

"A" Service

$258.00

$289.00

$324.00

$403.00

"B" Service

$333.00

$345.00

$374.00

$473.00

Engines in pricing level

International® MaxxForce„¢ 5
International® DT-466
International® T444E
International® VT-365
International® VT-275
Cummins® ISB
Caterpillar® C7(w/ACERT® Technology)
Hino® J05D-TA
Hino® J08E-TA
Hino® J08E-TB
Isuzu® 4HK1
International® MaxxForce„¢ 7
International® MaxxForce„¢ 9
International® MaxxForce„¢ 10
International® MaxxForce„¢ DT
Caterpillar® C9 (w/ACERT® Technology)
Cummins® ISC 2007
Cummins® ISC Pre 2007
Mercedes® MBE 900
Volvo® VED 7
International® MaxxForce„¢ 11
International® MaxxForce„¢ 13
Caterpillar® 3176 C12
Caterpillar® 3406 C-15
Caterpillar® 3406E C-15
Caterpillar® C13 (w/ACERT® Technology)
Caterpillar® C15 (w/ACERT® Technology)
Cummins® ISL
Mercedes® MBE 4000
Mercedes® Series 60
Mercedes® Series 60 (OLD)
Cummins® N14
Cummins® ISM
Cummins® ISX
Volvo® VED 11
Volvo® VED 12
Volvo® VED 13

Pricing covers most truck and engine combinations, 2007 engine oil requirements (CJ-4) ,original build level lube ,fuel and water filters as stated per level of service and does not include local environmental fees, applicable taxes, crankcase ventilation filters, optional external filters, brake, clutch and belt adjustments, air filter or any mechanical repair. See your Performance PM dealer for complete details. Additional charges may apply for oil analysis, winter blend oil and synthetic oil requirements. U.S. "B" level service includes annual DOT inspection. Pricing levels subject to change without notice.

 

Surplus Parts Recovery

Obsolete and surplus parts in your fleet's shop inventory drain profits from your bottom line International® has the answer -- at full book value! Read More

Obsolete and surplus parts in your fleet's shop inventory drain profits from your bottom line International® has the answer -- at full book value!

The Golden Parts Recovery Program can turn those antiques into current parts that meet the requirements of your vehicles today – freeing up shop space, improving shop productivity...

And converting dead dollar assets to real working capital.

We'll give you full book value for your unwanted parts.

Contact your INTERNATIONAL dealer at 1-800-44-TRUCK for more information today.

Diamond Connection, inventory and fleet service tracking package from International, develops accurate inventory records to allow you to identify slow-moving or dead inventory, and reduce your parts inventory carrying costs. A highly effective inventory and service tracking management tool for fleets from 50 to 250 vehicles regardless of make or model.

 

Customer Overhaul Protection

DT/DTA 360 & DT/DTA 466 Engine Overhaul Plans From International® Read More

DT/DTA 360 & DT/DTA 466 Engine Overhaul Plans From International®

The Customer Overhaul Protection Program (COPP®): Because your engine is the most important part of your vehicle, it's only natural to protect it in the most efficient way possible. COPP offers five ways to do precisely that! All five COPP plans are backed by an INTERNATIONAL limited warranty* that covers all new or ReNEWed® parts installed and the key components inspected. The warranty is fully transferable, which increases the resale value of your vehicle. And the national warranty service is available at all participating International dealer locations across North America.

The Choice: Five COPP Plans
Plan One: Minor Overhaul: Consider Plan One if you're experiencing low power, high crankcase pressure or high oil consumption, and if heavy future use is not expected. It's the least expensive of the plans and, therefore, an easy way to substantially increase the resale value of your vehicle. The overhaul includes installation of:

Piston Rings
O-Rings
Rod and Main Bearings
Gaskets
Lube Oil
Lube Filters
Fuel Filter(s)
Air Treatment Element(s)
Thermostat and Seal
Crankcase Breather Element
Backup alarm

The warranty* covers the parts and workmanship on the minor overhaul for 12 months; 50,000 miles (80,000 kilometers); or 1,800 engine hours, whichever comes first.

Plan Two: In-Frame Overhaul: Plan Two is recommended if you're experiencing low power, high crankcase pressure, high oil consumption or high blowby. The symptoms may be the same as engines requiring Plan One, but if heavy usage is expected, you'll need Plan Two. It will keep your vehicle running for a long time before trade. This plan includes installation of all of the items in Plan One, plus:

Pistons
Sleeves
Cylinder Head (ReNEWed or rebuilt by dealer)
Flat Tappets
ReNEWed Injection Nozzles
ReNEWed Water Pump
ReNEWed Turbocharger

This limited warranty* period is also longer than Plus One. For the in-frame overhaul, INTERNATIONAL will warrant the parts and workmanship for 18 months; 100,000 miles (160,00 kilometers); or 3,600 engine hours, whichever comes first.

Plan Three: Out-of-Frame Overhaul: Plan Three is suggested if you need a complete overhaul. Choose Plan Three if heavy future usage is expected and if two or more major items failed when inspected in Plans One or Two. It gives you the extra warranty protection for all the items in Plans One and Two, plus:

ReNEWed Oil Pump
ReNEWed Oil Cooler (New oil cooler is required for the DT/DTA 360 engine)

This limited warranty* for the out-of-frame overhaul covers parts and workmanship for 24 months; 150,000 miles (240,000 kilometers); or 5,400 engine hours, whichever comes first.

Plan Four: ReNEWed Premium ELIMINATOR Engine Replacement: Plan four is suggested if you have experienced a major failure. Choose Plan Four if you plan to continue to run your vehicle for a long time and can't afford the downtime. Plan Four includes the installation of a premium stripped engine complete with filters, belts and hoses. This plan gives you warranty protection for all items in Plan Three, plus:

ReNEWed Premium ELIMINATOR Engine
ReNEWed Turbocharger

This limited warranty* covers the engine and workmanship for 18 months and unlimited mileage.

Plan Five: ReNEWed ULTIMATE ELIMINATOR Engine Replacement: Plan Five is suggested if you have experienced a major failure as well. Choose Plan Five whether you plan to continue to run your vehicle or want to increase resale value if you plan to sell. Plan Five includes all of the items in Plan Four, plus:

Fuel Lines
Intake Manifold
Exhaust Manifold
Flywheel Housing
Vibration Damper
Oil Filters
Fuel Injection Pump
Water Conditioning System

ReNEWed Ultimate ELIMINATOR Engine, dyno-tested for performance and dependability

This limited warranty* covers the engine and workmanship for 24 months and unlimited mileage.

COPP is just one example of the choice protection your International dealer offers to keep you on the road. For more information, see your International dealer.
Call 1-800-44-TRUCK

*See your International dealer for complete details of this limited warranty. No warranties extend beyond the description on the face hereof. This warranty is in lieu of all other warranties, expressed or implied. The Company* specifically disclaims warranties of merchantability and fitness for a particular purpose, all other representations to the first user/purchaser and all other obligations or liabilities. The Company further excludes liability for incidental and consequential damages on the part of the Company or seller. No person is authorized to give any other warranties or to assume any other liabilities on the Company's behalf unless made or assumed in writing by the Company, and no other person is authorized to give any warranties or to assume any liabilities on the seller's behalf unless made or assumed in writing by the seller. Remedies Under State or Provincial Law: Some states and provinces do not allow the exclusion or limitation or incidental or consequential damages, so the above limitations or exclusion may not apply to the owner. This warranty gives the owner specific legal rights, and he may also have other legal rights that may vary by state or province.

*International Truck and Engine Corporation, except in Canada where it is Navistar International Corporation Canada. Kilometer designations apply to vehicles sold in Canada.

 

Emergency Breakdown Services (EBS)

Wherever you are, whatever you need, EBS® is there for you. Read More

Wherever you are, whatever you need, EBS® is there for you.

This program is dedicated to controlling your costs even in uncontrollable situations. With EBS, every repair is managed in an effort to save you the most-there are no hidden costs. Just quality work from trained technicians at nearly 1,000 locations (plus over 16,000 selected service providers), convenient credit and consolidated billing on your Fleet Charge®/Diamond Advantage„¢ statement throughout the International dealer network.

Note: You must be enrolled in either Fleet Charge or Diamond Advantage to take advantage of the benefits of EBS.

Click here for more information.

 

Service Information

Navistar® Service Information is available in an electronic format on the iService DVD. The iService DVD is the best value, as it includes Service Manual sections, Technical Service Information (TSI) letters, circuit diagrams, and other technical information for virtually all Navistar® truck and bus models. For more information on the iService DVD, click "iService DVD" in the navigation area at left. Read More

Navistar® Service Information is available in an electronic format on the iService DVD. The iService DVD is the best value, as it includes Service Manual sections, Technical Service Information (TSI) letters, circuit diagrams, and other technical information for virtually all Navistar® truck and bus models. For more information on the iService DVD, click "iService DVD" in the navigation area at left.

Please contact your local International® dealer to purchase the iService DVD.

Printed Navistar® service information can also be purchased. Among the publications available are Operator's Manuals, individual component Service Manual sections, Electrical Circuit Diagrams, and Electrical System Troubleshooting.

Please contact your local International® dealer to inquire about printed publication availability and pricing.

To find an International® dealer near you, click the "Find a dealer" button above.

Fleet customers may qualify to subscribe to the Fleet ISIS® Web site, an online service information system. Click here for the Fleet ISIS login window, if you are already a registered user; otherwise, click here for more information on the Fleet ISIS® Web site.

Navistar's service information is written for the professional truck and bus technician. Please be advised that the information/publications assume the reader has extensive experience or formal training in the repair of trucks and buses.

Parts
Wherever you are, we are - With the largest dealer network in the industry, International® dealers service All-Makes virtually anywhere, anytime.

To view our parts offerings click here.

Body Shop
A full-service body shop helps get your truck back on the road, making money.
Services include:

  • Collision Repair >
    • In the event of collision damage, each full-service body shop can straighten the frame, replace panels and fenders, and completely repaint the vehicle.
  • Corporate Re-identity >
    • We can repaint vehicles to match updated fleet graphics or to conform to new graphics due to fleet integration
  • Vehicle Refurbishment >
    • Vehicles can be repainted/refreshed to look like new again.

Locate a Body Shop

Fleet Diagnostic Software
International® diagnostic software may be purchased from your local International® dealer, or by calling a NEXIQ Technologies„¢ distributor. For more information on purchasing software, call NEXIQ Technologies„¢ at (877) 905-6716 or visit http://www.nexiq.com - click on OEM software.

 

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