July 2024 Technician of Influence Winners

Service Technician

I have had the opportunity to mentor many new technicians, but very few come in as humble and eager to learn as Trevor McDonald.  He came to Allegiance Trucks with no truck service experience at all and quickly learned his trade, showing an impressive ability to learn new skills and his attention to detail. Within the first 6 months, we had him swapping A26 engines.

Trevor started as an apprentice plumber when he joined the army and became a Sargeant E5 before separating, and he spent his two-month ETS leave selflessly helping his grandfather replace the siding on his house. Trevor is always willing to help another technician, even climbing under the truck to do the dirty work to get the job done and back on the road for the customer. He finishes his tasks on time and correctly and almost never had a an unhappy customer.

Trevor consistently works above his technician rating of a C tech, doing A tech work, such as engine rebuilding and replacement. Even though he is still learning, he shows the same proficiency as other A level techs. He has also shown incredible competency using the Allegiance SOP working with the accelerated service lane performing quick repairs after the triage technician determines the cause getting the customer back on the road quickly with minimal to no comebacks and professional-looking results.

We are very lucky to have Trevor and look forward to seeing him grow as a technician and mentor the next generation. He works well with our team, sharing and supporting each other's goals and exemplifying the true meaning of the Allegiance Trucks united philosophy.

Service Technician

Romain has been an invaluable member of Centre du Camion Beaudoin for nearly 20 years, and his journey from a general technician to a top tech in diesel engines is a testament to his dedication and exceptional skillset. Romain’s expertise in engine diagnostics and engine electrical code diagnostics is unparalleled. His ability to tackle complex issues and provide effective solutions has made him a go-to resource for our team and a trusted advisor for our clients. His consistent track record of successful diagnoses and repairs has significantly contributed to the reputation of our dealer. One of the most remarkable aspects of Romain's work ethic is his willingness to go above and beyond. He is always ready to stay late when urgent situations arise, demonstrating his unwavering commitment to our dealer's success. His reliability and dedication have a positive impact not only on our team but also on our overall operational efficiency. Moreover, Romain's commitment to his work is evident in his outstanding performance in terms of time allocated per repair. He consistently exceeds our expectations by efficiently completing tasks while maintaining the highest standards of quality and safety. Romain's dedication to the job is the source of inspiration for his colleagues, setting a high bar for excellence.

Romain would be the ideal honoree for '' Going the Extra Mile” by constantly mentoring and guiding our younger technicians. Romain patiently and generously shared all the tricks of the trade, ensuring our team's growth and development. This commitment to helping his colleagues truly sets Romain apart as an exemplary employee. Romain is the ideal candidate for the "Responsibility and Trust" due to his remarkable initiative, leadership, and commitment to taking ownership of his responsibilities. One of the most demanding aspects of our profession is engine diagnostics, and Romain consistently stands out. Romain has emerged as a leader in our team by being a go-to expert for complicated engine issues. Their colleagues often turn to him for guidance and insight, reflecting the high level of trust he has earned. He's not only diagnosing problems but also communicating their findings with clarity and precision, enabling the entire team to work efficiently and effectively.

Romain's work is characterized by precision and attention to detail. His repairs rarely require revisits or fixes, which is a testament to his high-quality work. Customers can trust that when Romain completes a repair, it's done right the first time, reducing unnecessary disruptions to their operations. His dedication to customer satisfaction extends beyond efficient repairs. His dedication to Uptime not only saves our customers money but also enhances our reputation for reliable and timely service. We believe that his exceptional contributions exemplify the values and commitment that our organization holds dear.